alliedmedicalgroup.co.uk > Ambulance Operations > Non-Emergency Patient Transport Services

Non-Emergency Patient Transport Services

Safe, Comfortable, and Efficient Transport for Non-Urgent Medical Needs

At Allied Medical Group (AMG), we provide professional and reliable Non-Emergency Patient Transport Services (NEPTS) for patients who need medical transportation but do not require urgent or emergency care. Whether you need to get to a routine medical appointment, a follow-up consultation, or be transferred to a rehabilitation center, AMG ensures that patients are safely transported with dignity, comfort, and professionalism.

What is Non-Emergency Patient Transport (NEPTS)?

Non-Emergency Patient Transport (NEPTS) is designed for patients who require transport to or from medical appointments, treatments, or other healthcare facilities but do not need immediate, life-saving care during the journey. These patients may have a variety of medical needs, such as those with limited mobility, ongoing treatments, or chronic conditions requiring regular medical attention. NEPTS provides a comfortable, safe, and efficient transport solution for those patients who are not in an emergency situation but still require medical assistance during their journey.

When is NEPTS Required?

NEPTS is essential for patients who need medical transportation for non-urgent situations. Some common scenarios include:

  • Routine medical appointments: For regular check-ups, specialist visits, and rehabilitation appointments.
  • Dialysis treatments: Patients needing transport to and from dialysis centers.
  • Cancer treatments: For patients attending chemotherapy, radiotherapy, or other treatments requiring medical transport.
  • Long-term care transfers: When patients need to be moved to or from nursing homes, rehabilitation centers, or residential care facilities.
  • Follow-up visits: For patients requiring follow-up care after surgeries or hospital stays, ensuring they get to and from appointments safely and comfortably.

While these situations are not emergencies, the patient may still require support during the transport, such as medical monitoring, assistance with mobility, or support with oxygen therapy. This is where AMG’s NEPTS service comes in.

Our NEPTS Services Include:

At AMG, we understand that every patient has unique needs. Our Non-Emergency Patient Transport Services are designed to provide safe, comfortable, and reliable transfers. Our services include:

  • Fully Equipped Ambulances: Our CQC-compliant ambulances are equipped with the necessary medical equipment to assist patients with special needs during transport, such as oxygen tanks, wheelchair-accessible vehicles, and more.
  • Comfortable Transfers: For patients with limited mobility or who are bedridden, we offer transport in specially designed stretcher ambulances or wheelchair accessible vehicles.
  • Flexible Scheduling: Our NEPTS service operates on a flexible schedule, accommodating the patient’s preferred time for appointments or transfers. We aim to provide transport that fits into the patient’s routine.
  • Patient Care Assistance: Our skilled ambulance technicians, paramedics, and nurses are available to provide assistance with mobility, monitor the patient’s health, and ensure a comfortable and smooth journey.
  • Medical Monitoring: Depending on the patient’s condition, we can provide continuous monitoring of vital signs, such as blood pressure, oxygen saturation, and heart rate, during the journey.

Why Choose AMG for Non-Emergency Patient Transport?

When it comes to non-emergency patient transport, you want a provider who prioritizes the safety, comfort, and well-being of the patient. Here’s why AMG is the trusted choice for NEPTS services:

  • Highly Trained Medical Staff: Our team of ambulance technicians, paramedics, and nurses are trained to assist patients with a wide range of medical conditions, ensuring they receive the right level of care during transport.
  • CQC-Registered Service: As a CQC-registered ambulance provider, we follow all the appropriate regulations and standards to ensure high-quality care during transport.
  • Comfortable and Safe Transport: We prioritize the comfort and safety of the patient, providing accessible vehicles and offering assistance as needed to ensure the journey is as smooth as possible.
  • Timely and Efficient Service: We understand that patients need to get to their appointments on time. Our NEPTS service is prompt and efficient, ensuring that patients arrive safely and punctually.
  • Nationwide Coverage: While we are based in Lincolnshire, we provide nationwide coverage for non-emergency patient transport, ensuring that no matter where you are in the UK, we’re here to assist you.
  • Fully Equipped Vehicles: Our ambulances are equipped with the latest medical equipment to ensure patients receive any required support during transport, including oxygen, wheelchairs, and stretchers.

How Our NEPTS Service Works

The process for booking and providing Non-Emergency Patient Transport (NEPTS) is simple and designed to ensure that your needs are met efficiently and comfortably:

  1. Contact Us: Reach out to AMG via phone or our online contact form to schedule a transport or to inquire about our NEPTS services. We’ll discuss the patient’s specific needs and make any necessary arrangements.
  2. Assessment of Needs: Based on the patient’s medical requirements, we’ll determine the type of vehicle and staff required for the journey.
  3. Personalized Transport Plan: We’ll create a customized transport plan to ensure that all of the patient’s needs are met, including the necessary equipment, medical support, and any special accommodations.
  4. Transport to Appointment: Once the transport is confirmed, we’ll provide the patient with a comfortable, safe journey to their medical appointment or facility, with continuous care as needed.
  5. Return Journey: After the medical appointment, we’ll ensure a smooth return journey, with the same level of care and attention throughout.

Contact Us for Non-Emergency Patient Transport

For more information or to schedule Non-Emergency Patient Transport (NEPTS), contact us today. We’re available 24/7 to assist with your transport needs, and we will work with you to ensure the best care for the patient during their journey.

📞 Call us now at 01522 776 128 for inquiries or to book.
📧 Complete the contact form below to request a quote or for further details about our NEPTS services.